Best IT Consultant in Sydney: Services, Pricing & What “Best” Really Means
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Defining “Best” for Your Business
The best partner is accountable for business outcomes: fewer incidents, safer users, faster delivery, and lower total cost of ownership. Insist on quarterly vCIO reviews and roadmaps tied to revenue, risk, and efficiency.
Core Services You Should Expect
Managed IT & Helpdesk: 24/7 monitoring, patching, endpoint protection.
Cybersecurity: E8 uplift, phishing simulation, EDR/XDR, backup testing.
Cloud & Modern Workplace: M365/Azure, email security, SharePoint governance.
Data & Integration: dashboards, automation, API connections (CRM/ERP).
Compliance & Audits: gap assessments, policy packs, incident drills.
Project Delivery: M365 migrations, VOIP, Wi-Fi, network refresh.
Pricing Benchmarks (Typical SME Ranges)
Managed per-user: A$90–A$180 / month (tooling + support scope varies).
vCIO/Strategy: A$500–A$2,000 / month depending on complexity.
Security uplift packages: A$3k–A$25k project-based (E8/maturity stage).
(Your mileage will vary—tie fees to scope, SLA, and outcomes.)
Measuring ROI in 90 Days
Phishing failure down >50%
Tickets per user down 20–40%
Mean Time to Resolution (MTTR) down 25%
Recovery objectives (RPO/RTO) documented and tested
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FAQs
Yes start with critical controls and scale.
Often within the first quarter as hygiene improves.