1. Introduction
Providers Consultancy is committed to protecting the privacy and confidentiality of providers and individuals engaging with its services. The policy ensures compliance with privacy laws.
2. Scope
Applies to all employees, contractors, and third parties with access to confidential information within Providers Consultancy.
3. Definitions
- Providers: Individuals or organizations seeking services from Providers Consultancy.
- Individuals: Persons sharing personal or sensitive information with Providers Consultancy.
4. Privacy and Confidentiality Principles
4.1 Collection of Information
- Only necessary and relevant information is collected.
- Consent is obtained, and the purpose of data use is explained.
4.2 Use and Disclosure of Information
- Used only for intended purposes unless additional consent is given.
- Not disclosed to third parties without consent, unless required by law.
4.3 Security Measures
- Technical and organizational safeguards are implemented.
- Access is granted on a need-to-know basis, with privacy training for staff.
4.4 Retention and Disposal
- Information retained only as long as necessary or required by law.
- Secure disposal when no longer needed.
4.5 Breach Notification
- Prompt investigation and mitigation of privacy breaches.
- Affected individuals will be notified as per legal requirements.
5. Compliance Monitoring
- Regular reviews and assessments to ensure legal compliance.
- Internal audits identify and address non-compliance.
6. Training and Awareness
- Ongoing privacy training for employees and contractors.
- Acknowledgment of compliance required from all staff.
7. Policy Review
- Reviewed and updated as needed to reflect legal or procedural changes.
- Revisions communicated to all relevant parties.
8. Contact Information
- Email: info@providersconsultant.com.au
- Phone: 1300 1200 94